What is my payment status?
Upon submitting your withdrawal request here is how you can access your request status:
Step 1: Login into your account
Step 2: click on your avatar
Step 3: Navigate to the "History" tab
Step 4: 1: Click on the "Withdrawals". 2: If you wish to apply date filters to your search, select the "From Date" and the "To Date", then click on "Change Date Range" button
Step 5: You will see the status progress of all your withdrawal request. If you wish to cancel, it must be before it reaches "Payment Provider".
You will find more detailed explanations on statuses and timeframes at the bottom section, as well as important messages about your withdrawal request.
For more information regarding the Timeframes click here or contact our support team via live chat here.
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