What if I lose my connection during a casino game?
There may be times while you’re playing that the connection disconnects.
No need to worry, generally, login back in and going back to the game will allow you to resume where you’re left off.
If you lose connection and are unable to get back into the game due to an error message, you’ll need to perform basic troubleshooting 🧐:
- Clear Cache and Cookie – Ensure that the timeframe is ‘All Time’
- Try a different browser
- Log out and log back in
- Restart device
If troubleshooting steps don’t work, contact our Support Team via live chat and refer to this help article for the details they will ask to provide: click here.
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