Need help with your withdrawal?
There could be only few reasons why your withdrawal cannot go through. Here is why:
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Before requesting your first withdrawal, all players must go through the ID validation process. It only takes a few minutes to complete. If you require more information on how to validate your identity click HERE.
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If you have claimed a bonus, make sure to complete the wagering amount prior to submitting the withdrawal request. If you have any questions regarding wagering and how it works please click HERE.
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When you claim a promotion if a max cash out amount applies it means that your winnings are capped at a certain amount. Therefore when you ask for a withdrawal you need to make sure you do not go over the limit. If you require more information please click HERE.
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If you start playing a game because you received free spins and you want to withdraw your winnings, you need to make a real deposit to unlock the withdrawal option.
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Please keep in mind that as a standard player, there is a weekly withdrawal limit of $2,500. If you require more information please click HERE.














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