How do I verify my address using a bank statement or utility bill?
If you have been requested to verify your address, a recent utility bill or bank statement (not older than 2 months) showing your name and physical address are required.
Documents showing a PO Box cannot be accepted; your document must match the residential address registered in your account.
Important: If using a digital statement as proof of address, please provide the original PDF document. Screenshots are not accepted as they do not provide the level of detail required for verification.
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Documents showing a PO Box cannot be accepted; your document must match the residential address registered in your account.
Important: If using a digital statement as proof of address, please provide the original PDF document. Screenshots are not accepted as they do not provide the level of detail required for verification.
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- How do I verify my identity?
- How do I verify my identity with government-photo ID?
- How do I verify my credit card information?
- How can I make sure my documents aren't rejected?
- Why do I need to verify my identity?
- How do I obtain status updates on my verification?
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